Overview
We are seeking an experienced Contracts Manager / Labour Supply Manager to lead delivery of a safety-critical labour provision on a large rail framework covering multiple routes in the Southern region. This operationally focused role owns mobilisation and steady-state supply of safety-critical staff into Tier-1 contractors and rail clients, balancing delivery, compliance, commercial performance and growth. The role is based from an office in North London with a regular presence at the rail hub (Central London) and flexibility for home working.
Key Responsibilities:
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Lead and develop delivery of safety-critical labour across a major rail framework, supplying skilled resources to Tier-1 contractors and rail clients.
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Own day-to-day account management, building strong relationships with clients, route stakeholders and co-suppliers.
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Manage end-to-end labour supply including demand forecasting, recruitment, onboarding, competence management, rostering and mobilisation for possessions and planned works.
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Ensure all safety-critical personnel meet competence, gating, RAMS and regulatory requirements at all times.
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Drive commercial performance, delivering agreed sales, margin and profitability targets while managing timesheet reconciliation, invoicing and contract variations.
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Lead, coach and develop the labour operations team (back-office and site-based), setting clear performance expectations and maintaining high standards.
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Implement and maintain effective systems for competence management, timesheets, rostering and performance reporting.
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Identify and support business growth opportunities across the framework and adjacent routes.
Qualifications & Experience:
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Proven experience in labour supply within rail civils or a closely related safety-critical environment.
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Experience managing framework contracts or large client accounts within a Tier-1 contractor setting.
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Strong commercial awareness with experience of P&L ownership, pricing and margin control.
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Demonstrable success recruiting, mobilising and retaining safety-critical rail operatives for possession-based work.
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Working knowledge of competence and gating requirements (e.g. PTS, COSS, signaller environments).
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Strong leadership, stakeholder management and communication skills.
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Ability to operate effectively in a fast-paced, target-driven environment with flexibility for out-of-hours and possession work.
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Full UK driving licence desirable.
Benefits:
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Performance-related bonus
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Company car or car allowance
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Hybrid working (office, site and home)
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Clear progression opportunities, including potential to lead a wider safety-critical labour business
If you have proven safety-critical rail labour supply experience and can lead delivery on a large rail framework, please apply now.